Tyler was selected following a comprehensive RFP process guided by consulting firm National Public Safety Group to replace the RSO's legacy jail management system that has been in place for the past 30 years. Tyler's Enterprise Corrections will be powered by Amazon Web Services (AWS) in the cloud, helping to modernize corrections operations for five jail facilities in the county. The new system will bring several improvements and new capabilities to the RSO, allowing the office to:

  • Mitigate potential logistics issues and hardware management risk often associated with an on-premise deployment
  • Optimize operations such as intake and release, population management, and safety and security within its facilities
  • Support employee efficiency and cost-effective process improvements
  • Enhance safety of both corrections officers and inmates through a reliable, robust, and premier jail management system

"Correctional facilities are under pressure to ‘do more with less' while maximizing efficiency and maintaining staff and inmate safety," said Mandye Robinson, general manager of Tyler's Enterprise Corrections. "Our solution will help the Riverside County Sheriff's Office modernize and streamline its corrections operations. This will mark one of Tyler's largest Enterprise Corrections deployments to date, and we look forward to serving the staff and residents of Riverside County through this implementation."

Riverside County has a population of 2.5 million people, making it the fourth largest county in California. The law enforcement professionals of the RSO, with a staff of more than 4,000, cover more than 7,000 square miles in southern California.