Microsoft Corporation (NASDAQ:MSFT) announced 4,800 job eliminations on Monday in a company note. The job cuts have sparked fears of artificial intelligence replacing human roles at one of the largest companies in the world, but the company has an explanation.
Microsoft Job Cuts
On Monday, Microsoft confirmed recent reports that the technology giant is cutting jobs.
Microsoft’s Chief People Officer Amy Coleman announced the elimination of 4,800 jobs, or around 2.1% of the company’s global workforce.
"When I stepped into this role, I promised to communicate more openly with you and share the ‘why’ behind our decisions," Coleman said in the letter to employees.
About 3,200 cuts will come from Xbox, including 1,600 immediately and another 1,600 over the next year, according to The Financial Times. Coleman said Microsoft is working to transition four gaming studios to new management to help preserve intellectual property and ongoing projects.
The Microsoft executive says the job cuts are due to a shift in customer needs and other changes in work.
"I also want to be direct that the roles eliminated today are not being replaced by AI. At the same time, what is true is that AI is changing how work gets done. Some of the tasks we do every day can now be automated."
Coleman also adds that the company will invest in equipping employees with new skills, including AI.
The letter to employees specifically calls out AI as an item not to blame for the job cuts, but also says that automation from AI is changing how tasks get done and that employees are getting more introduced to AI skills to keep their jobs.
The wording here might be why the Microsoft job cuts are sparking new concerns of AI replacing jobs.
Cutting Jobs Due to AI?
Many job cuts have been made at big companies over the last year. Some of those companies have been reluctant to say that AI is the reason for the cuts, while others have been more upfront about the reasons for the cuts.
Recall that Ford Motor Company recently announced it had rehired 350 veteran engineers it had let go due to AI, but later learned that AI failed to deliver the results the company wanted.
"Mistakenly, we thought that by just introducing artificial intelligence and adjusting the design requirements that we had, that would produce a high-quality product," Ford Vice President of Vehicle Hardware Engineering Charles Poon told reporters, according to The Verge.
In March 2025, Block Inc (NYSE:XYZ) CEO Jack Dorsey sent a letter to employees announcing layoffs of 931 people, or around 8% of the company. Dorsey assured employees that they were not being replaced by artificial intelligence.
“None of the above points are trying to hit a specific financial target, replacing folks with AI, or changing our headcount cap. They are specific to our needs around strategy, raising the bar and acting faster on performance, and flattening our org so we can move faster with less abstraction," Dorsey said at the time.
In October 2025, Amazon.com Inc (NASDAQ:AMZN) announced a round of job cuts that the company later clarified was not due specifically to AI or robot replacements for human work.
The rise of AI, automation and robotics has led to companies cutting jobs. In many cases, companies are quick to make sure that AI is not listed as a reason. Similar to Microsoft’s announcement Monday, job cuts are often blamed on having too many people, customer needs or automation gains.
Microsoft Stock Price Action
Microsoft stock was down 0.96% to $386.74 on Monday versus a 52-week trading range of $349.20 to $555.45. Microsoft stock is down 18.2% year-to-date in 2026.
Photo Courtesy: Tada Images on Shutterstock.com
Login to comment