World Wide Technology (WWT) today announced it has been awarded the 12 month, $230 million U.S. Army Global Enterprise Modernization Software and Services (GEMSS) 2.1 agreement in partnership with Cisco. The follow-on award consolidates the Army Voice, Video and Security (VV&S), GEMSS 1.0, and 30 additional Cisco enterprise agreements into a centralized support solution to modernize enterprise IT infrastructure, strengthen operational readiness, and streamline software and asset management across global Army environments.

Building on WWT's proven track record of empowering the Army to streamline its technology environment and reduce costs, this expanded agreement leverages WWT's expertise to maximize infrastructure value and accelerate innovation across the Army’s entire IT environment. Under GEMSS 2.1, the Army will have access to:

  • Year-round support coverage for hardware assets under Cisco’s commercial Technical Support Services, 24 hours per day, seven days a week
  • Software subscriptions for Army-owned, Cisco-branded hardware
  • Software Support Service (SWSS) for legacy software installed on Army-owned, Cisco-branded hardware
  • Advanced Services for implementation, delivery, management, and support of the Army’s Cisco infrastructure
  • Specialized Cisco training initiatives
  • Asset management to facilitate recording, tracking, and monitoring assets